FAQ
Frequently asked questions
Everything you might want to know before you capture your first snapshot. Still stuck? Contact us.
What is Auto-Snapper-AI?
Auto-Snapper-AI is a desktop study companion for macOS and Windows. You pick a window from your own study materials — a PDF, slides, a practice-question set, a web page — and it automatically captures a snapshot every few seconds, sends it to the AI of your choice, and shows you a clear explanation. You learn without ever switching tabs to ask a chatbot.
Is this for cheating on exams?
No. Auto-Snapper-AI is a study aid for learning your own materials and preparing for exams. It is not for use during live, timed, graded, or proctored exams, and our Acceptable Use Policy prohibits that. Use it to study — not to cheat.
Can it help me prepare for a certification?
Yes — that's the core use case. Load your study guides and practice material, pick a persona, and use it to drill concepts and practice questions while you prepare. It ships with exam-prep personas for tracks like Salesforce and SAP, plus a generic tutor for anything else.
Which AI models are supported?
You bring your own OpenAI or Anthropic API key and choose the model that fits your budget and quality needs — from fast, cheap models for quick review to frontier reasoning models for hard material. You can switch models anytime.
Do you see my screen or my data?
No. The app talks only to your chosen AI provider — we run no server in the middle. Your API keys live in your operating system's secure keychain (macOS Keychain / Windows Credential Manager), and your captures and history stay on your machine. One button clears all local history.
Do I need a separate AI subscription?
You bring your own OpenAI or Anthropic API key and pay your provider directly at cost — there's no per-question markup. This keeps your spending transparent and gives you full model choice.
What platforms are supported?
Auto-Snapper-AI runs natively on macOS and Windows. On macOS you grant Screen Recording permission once during setup; on Windows there's no extra permission step.
How does licensing work?
Your purchase delivers a license key by email that activates the app and works fully offline for your subscription term — no account login required to study. When the term ends, pasting a renewal key gets you going again in seconds.
Is this a subscription?
Yes. Auto-Snapper-AI is a subscription — you keep full access for as long as your subscription is active, and the exact billing terms are shown at the secure checkout. You can cancel anytime to stop future renewals.
Can I get a refund?
Subscription fees are non-refundable and all sales are final. If a refund is granted in exceptional circumstances, a 20% processing fee is deducted from the amount returned. You can cancel anytime to stop future renewals — cancellation stops further billing but does not refund amounts already paid. See our Refund Policy for details.
How does checkout work?
Checkout is handled securely by That Button's commerce platform. We never collect or store payment details on this site — you're redirected to the secure checkout to complete your order, and your license key is delivered by email.